Broken plumbing, sewage backup and infestation force closure of Santa Rosa senior care home
Officials inspected and shut the facility less than 24 hours after being alerted by Senior Advocacy Services, a Santa Rosa nonprofit that serves as the North Bay’s longterm care ombudsman.
“These conditions were abysmal,” said Crista Barnett Nelson, executive director of Senior Advocacy Services. “Our systems in place need to do better, we need to do better…It was so disappointing to see these residents who are reliant upon us to care for them, and this is the best that we can do?”