"Thankyou for turning to HICAP for unbiased help with Medicare. Due to the hundreds of Part D prescription plan search requests and the time remaining in the Annual Election Period (AEP), which ends Dec.7, we are not accepting any new search requests.
We have a detailed triple check process which assures that the results we return to beneficiaries is as accurate and complete as possible. For this reason, we are working on the remaining searches received to this point.
If you still need a Part D plan search completed, you may contact 1-800-MEDICARE for a search via phone. We are glad to help next year as you submit your request early in the AEP beginning October. We process searches on a first come, first serve bases.
We apologize for any inconvenience."