Empowering Seniors
With Support

We advocate for vulnerable seniors, providing a voice for those facing neglect or challenges in care.

Advocating For Long-term Care Residents

Ombudsman provide the following services to those living in Sonoma County nursing homes, assisted living facilities and residential care homes:

Advocate for residents’ rights
Investigate concerns on behalf of residents in long- term care facilities
Act to protect vulnerable residents from abuse and neglect
Safeguard clients rights to privacy by protecting confidential information
Provide education and resources on how to navigate long-term care placement
Educate the community about residents’ rights
Present to community groups and organizations about the role of Ombudsman in senior advocacy and long-term care.

What is a Long-term Care Ombudsman?

An Ombudsman is a compassionate advocate who helps seniors navigate care facilities, ensuring their voices are heard.

Acting as a bridge between residents and facility staff, they address concerns about neglect and rights.

A Voice For Vulnerable Seniors

Sonoma County’s Long-term Care Ombudsman program is a vital component of long-term care services. We provide a voice for vulnerable seniors who may feel overwhelmed, fearful or ashamed to communicate problems of abuse and neglect, be it physical, sexual, emotional, verbal or financial. An ombudsman can help you address concerns about neglect and abuse. By investigating concerns and educating individuals about their rights and available services, registered ombudsman empower seniors and their families to make informed care decisions.

Our dedicated team is here to listen and assist you.

If you have any advocacy-related concerns, we encourage you to reach out to our office:

(707) 526-4108

For immediate support, please don’t hesitate to contact our 24-hour toll-free crisis line:

(800) 231-4024

“There is no other agency doing the work for seniors
that the Ombudsman program is doing.”

- Kathy, Retired LTCO Manager

Data last updated March 18th, 2024. Pricing information is approximate as the needs of each individual will vary. Please call facilities for up-to-date pricing.