A recent report says many Medicare buyers of Advantage plans are confused. A Wall Street Journal article discusses the confusion and recommends the Medicare Health Insurance Counseling and Advocacy Program as an unbiased source for help.
HICAP is California state's acronym for the national SHIP program. Individual unbiased counseling is available through a volunteer trained and registered through the Department of Aging. Counseling sites are spread throughout communities located in every county nation wide so beneficiaries can receive local help and advocacy.